The importance of valid HTML5 code | September 30th 2013

In this article we look at the importance of valid HTML code and why designers and developers must valid there code. We also look at common reasons code isn't checked.

Valid HTML code is very important because it helps accessibility in the ever growing platform and user agent market such as smart phones, tablet computers, the Android browser and more. It also helps show professionalism and good practice, aids debugging and future proofing. 

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StageOne Cooperative Website | 30th September 2013

The StageOne Drama Cooperative website is updated for this week. On Sunday StageOne participated in the Holy Trinity Pet Service. This week there is preparation for their involvement in the Raindow Service. Also there is a call for cast for the forthcoming February 2014 pantomime.

Visit the StageOne Cooperative Website

Does poor user experience affect the overall customer experience? | 23rd September 2013

In previous articles we have looked at the importance of customer experience. In this article we look at whether poor user experience, whether this is through poor layout of a website or problems in store, can affect the overall experience of the customer.

Customer’s experience is very important and it must be maintained to a high standard from the start of the sales process to it completion. Completion of the sales process in many cases is the actual receipt of physical goods ordered online or physically bought at a store or receipt electronic goods bought online. It shouldn’t be thought for an instant that customer experience ends with customers leaving the store or website they purchased from.

User experience can be defined as the reactor or nucleus of a brand where the brand is in essence the sum of the experiences a person has with a company or organization.

The overall experience of customer can be affected by a poor user experience in a number of ways.

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StageOne Cooperative Website | 23rd September 2013

The StageOne Drama Cooperative website is updated for this week. This week there is preparation for their involvement in the Holy Trinity Pet service and All Saints service. Also there is a call for cast for the forthcoming February 2014 pantomime. Cinderella. Ooooh!

Visit StageOne Cooperative website 

Our Lady & St Werburgh Website | 23rd September 2013

We have updated the website for Our Lady and St Werburgh for this week and next week. There is the parish bulletin serving two weeks, the parish events for this month including The Day of Adoration. We have distributed the weekly email newsletter.


Visit Our Lady and St Werburgh website

StageOne Cooperative Website | 16th September 2013

StageOne Drama Cooperative have returned from their summer break and the website is now updated! This week we have added their new calender and event information. Coming soon will be info on the forthcoming February 2014 pantomime. Ooooh!

Visit StageOne Cooperative website 

Our Lady & St Werburgh Website | 16th September 2013

We have updated the website for Our Lady and St Werburgh with this weeks parish bulletin, parish events for this month and added new gallery pictures from the parish BBQ. We have distributed the weekly email newsletter.

Visit Our Lady and St Werburgh website

How to collect customer feedback | September 16th 2013

In this article we look at five methods of obtaining customer feedback. We look each one in turn and show you how to use each one.

Customer feedback is all about finding out what your customers really think of your business and your products and services. The feedback you collect can be used in conjunction with your website analytics to gain a crystal clear picture of what goes on when customers visit your website. 

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The importance of customer feedback | September 10th 2013

With every business from the local Sainsburys to the big businesses wanting to us to tell them "How we did today?" we examine the importance of customer feedback. We look at why it is an important part of your business. We also look how it can be of benefits to your business.

Your customers should be at the heart of your business and their feedback can be an excellent way to help you better understand your customers, show you are in tune with your customers, show you what you are doing right and what you may be doing wrong.

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The importance of customer experience | 2nd September 2013

In this article we look at the importance of customer experience in terms of satisfaction with a service or purchase and what can be done to ensure a good customer experience. We look at how this acts to differentiate one provider from another

A customer’s experience is very important more so today that it has ever been. One could compare it to gold dust when it comes to running a successful business. 

Good experiences helps show a business that they are doing things right, helps show that the business is good at what it does and will influence others to use the same business themselves. 

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